Refund Policy for ipwix.store
Thank you for shopping at ipwix.store. We value your business and want to ensure you are fully satisfied with your purchases. Please read this policy carefully to understand our refund process for different types of products and services.
Digital Products
- Refund Eligibility:
- We offer refunds on digital products (e.g., software, plugins, themes) within 30 days of the original purchase date.
- To be eligible for a refund, your request must be made within 30 days of purchase.
- Refunds are available for products that have not been downloaded, activated, or used in any way.
- Contacting Us:
- To request a refund for a digital product, please email us at [email protected] with your order details and reason for the refund request.
- We will review your request and respond as quickly as possible, typically within 1-2 business days.
- Refund Process:
- Once your refund request is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (depending on your payment provider).
- Non-Refundable Products:
- Some digital products may not be eligible for refunds due to their nature (e.g., personalized items, services rendered, digital subscriptions).
Physical Products
- Damaged or Defective Items:
- If you receive a damaged or defective physical product, please contact us immediately at [email protected] with photos of the product and packaging.
- We will assess the issue and provide instructions on how to proceed (e.g., replacement, refund, return).
- Return and Exchange:
- We accept returns and exchanges on physical products within 30 days of the delivery date.
- To initiate a return or exchange, please email us at [email protected] with your order details and reason for the return/exchange.
- Returned items must be in their original condition and packaging.
Contact Us If you have any questions about our Refund Policy or need assistance with a refund, please contact us:
- By email: [email protected]
Our goal is to ensure your satisfaction and provide transparent and fair refund solutions for our customers.
